OPERATIONS

Philosophy

It is the innovative ideas and efforts of an organization’s people that propel a business forward toward greatness. People utilize technology, collaborate, and set timelines to achieve goals. The most effective operator is one who can navigate this journey successfully, optimizing both efficiency and effectiveness, while managing budget constraints and leveraging the talents of the people around them.

MY OPERATIONS Cover Letter

Hello there.

My name is Mike, and I am obsessed with dreaming up big visions for the future, examining data to find creative ways to propel businesses forward, and working collaboratively to achieve champion-level goals. With a solid background in operations management, strategic planning, and cross-functional leadership, I bring a blend of strategic insight and hands-on execution to my teams.

At Hatch Homes, where I've been the Director of Operations, I've initiated and managed partnerships that not only delighted our clients but also padded our revenue streams. Through collaboration with both internal and external teammates, I’ve seamlessly aligned our marketing, sales, and finance strategies, driving a 25% sales increase year-over-year. Spearheading our 3-5-10 Year Vision Plan? Check. Analyzing metrics and leading initiatives to boost profitability? Double-check. My knack for strategic growth and operational efficiency is ready to elevate your business to new heights.

Beyond the numbers and strategies, my real passion lies in coaching and developing people. At 2Brothers Moving & Delivery, I created a Comprehensive Performance Review process that significantly improved team development and performance metrics. I took great pride in mentoring a high-performing team, leading crew meetings, and implementing a leadership development training program that empowered employees and boosted morale. Seeing my team grow and succeed was one of the most rewarding aspects of my role.

Founding Mile One Fitness, I mastered the art of operational efficiency through smart software automation and strategic marketing, skyrocketing our lead generation by 200%. My ability to design and execute training programs for our coaches became a cornerstone of our company-wide methodology, leading to a stronger, more cohesive team. Whether leading weekly team huddles, conducting personal development sessions, or coaching non-direct reports, I thrived on fostering a supportive and growth-oriented environment.

What excites me about a career in business operations is the engagement with stakeholders and owning key projects from start to finish. I’m passionate about building strong relationships, ensuring everyone is on the same page, and clearing any obstacles in our path. Whether it's analyzing complex problems or adapting to fast-paced changes, I’m all in for turning challenges into triumphs.

Thanks for getting to know a little about me. I can't wait to share how I can bring my strategic planning prowess, operational excellence, and fun, collaborative spirit to your team. Here's to new adventures and achieving great things together!